- What is this service?
- ASCS Agency (American Senior Citizen Services), operated by LTI Group LLC, is a 24/7 AI receptionist that answers, screens, and routes non-sensitive business calls for home-care and senior-care agencies. It is planned for service availability in the United States and Canada.
- Who is it for?
- Home-care and senior-care agencies. This website is for business inquiries from agencies, not for patients or families seeking care.
- Do you record or transcribe calls?
- No. ASCS does not record calls, does not transcribe them, and does not create AI summaries. Call content is not stored, and these are not offered as features.
- Does ASCS handle patient or health information?
- No. ASCS is a general business answering service scoped to non-sensitive calls. It does not collect patient, medical, caregiver, diagnosis, treatment, or care-plan information, and it excludes protected health information (PHI) by design. Because of that, it does not operate as a HIPAA Business Associate.
- What about protected health information (PHI)?
- Please do not submit PHI through this website. Our forms collect business contact information only.
- What languages are supported?
- English is the default and Spanish is available. The site is built to add more languages over time.
- How do I get pricing?
- Use the contact form to request pricing or an assessment. No payment is collected on this website.
- Is the service live?
- The website is in development and not yet open to the public. Public launch is pending legal review.